Privacy Policy

General information

Cerwood & Family, Ltd. is committed to protecting your privacy and earning your trust. This policy discloses the privacy practices for the Web site. We use the information we collect about you from the Web site to process orders and to provide a more personalized experience as you use our products and services. This policy explains how your personal information is safeguarded. It is our intent to give you as much control as possible over your privacy and personal information and the use we make of it in our business. This policy may change, so please check back from time to time.

What kinds of personal information does cerwood & family, ltd. collect?

In general, you can visit Cerwood Custom Cabinetry on the Web without telling us who you are or revealing any personal information about yourself. The more information you volunteer (and the more accurate it is), the better we are able to customize your experience. We ask for information from you in several ways from different parts of our Web site.

We ask for personal information from you when you buy products or services. At that time, Cerwood & Family, Ltd. asks for certain required information such as your name, e-mail address, and other information to process and fulfill your order. We also request certain other optional information that will enable us to provide you with a more personalized experience when using We will let you know what information is optional, and you decide whether or not you want to provide that information or to receive newsletters or third party correspondence.

As you use, you may be required to enter personal information in order to receive specific benefits. For example, we ask for information from you when you purchase a product or service through our Web site or when you enter a contest or promotion sponsored by Cerwood & Family, Ltd. or its partners. This enables us to administer the contest and notify winners.

In the course of using our site, we automatically track certain information about you. This information includes what type of browser you are using. This information may include the URL that you just came from and the next URL you go to, regardless of whether these URLs are on our Web site or not. It also includes your IP address. Cerwood & Family, Ltd. uses this information to identify broad demographic trends that may be used to provide information tailored to your interests.

We also monitor customer traffic patterns and site usage to help us refine and improve the design and layout of our site and the user experience.

If you send us personal correspondence, such as e-mails or letters, we may keep a record of that correspondence. We also periodically ask users for feedback that we use to improve our service and products and add new features. If you respond to these requests, we may keep a record of your response.

We also collect IP addresses for system administration.

How Does Cerwood & Family, Ltd. use my information?

We collect personal information to give you a customized experience and to help Cerwood & Family, Ltd. understand its customers better. Cerwood & Family, Ltd. does not sell, trade, or rent your personal information to others. In the future, we may choose to do so with trustworthy third parties if you consent to receiving newsletters and correspondence and e-mails from third parties on the registration page on our Web site.

The personal information you choose to give us allows Cerwood & Family, Ltd. to process and fulfill your orders and to notify you of your order status.

We use the personal information you give us to provide you with up-to-date information about Cerwood & Family, Ltd. products and services.

We may use the information we collect to notify you from time to time about important functionality changes to the Web site, new Cerwood & Family, Ltd. services and products, and special offers we think you will find valuable.

When you provide us with personal information to enter a contest or promotion sponsored by Cerwood & Family, Ltd. or its partners, we use this information to administer the contest and notify winners. We store all information relating to such contests and promotions.

We also research our users’ demographics, interests, and behaviour based on the information you give us. We compile and analyze this information on an aggregate or anonymous basis.

Who collects information?

When you supply personal information on a site, you share that information only with Cerwood & Family, Ltd., unless you are specifically told otherwise. Cerwood & Family, Ltd. will comply with this privacy policy and may use your personal information in the same manner it is used by Cerwood & Family, Ltd. If a company other than Cerwood & Family, Ltd. is gathering or maintaining your personal data from our Web site, you will be told before it is collected or transferred. You can always choose not to share the information.

When companies other than Cerwood & Family, Ltd. sponsor promotions, data collected on the site in connection with these promotions may be shared with the sponsor. Once again, if this is the case, you will be notified before the data is collected or transferred, and you can decide not to participate. Most of these promotions are limited to Canadian residents.

If you leave our Web site using links to go to other third party Web sites, those third parties may gather information about you. This privacy policy does not cover the practices of those businesses.

Does Cerwood & Family, Ltd. share my information?

Other than as stated in this policy, Cerwood & Family, Ltd. does not disclose any of your personal information to third parties without your permission. Read the following sections to learn more.

Business partners and sponsors

Cerwood & Family, Ltd. may disclose your personal information to business partners or sponsors, but you will be notified beforehand and will be able to choose not to share your information. Many promotions give you the chance to request additional information from the sponsors. When you ask for more information, you give Cerwood & Family, Ltd. permission to send your personal information to the sponsor so they can fulfill your request. Much of the time, only your e-mail address will be shared. You will be notified if more information will be shared, and you can choose not to share the information.

Cerwood & Family, Ltd. shopping

When you buy services or products offered through Cerwood & Family, Ltd., the provider of the product or service receives only the information required for the transaction to take place, unless additional information is collected by the product or service provider. You may be required to give these providers certain additional information to purchase some products or services. These providers have separate privacy and data collection practices. Cerwood & Family, Ltd. has no responsibility or liability for their policies. The service provider’s home page usually provides a link to its privacy policy.

Third-party data and aggregate data

Cerwood & Family, Ltd. discloses aggregated or anonymous statistics (for example, the percentage of users from Southwestern Ontario) to prospective partners and advertisers and for other lawful purposes.

Other situations

Cerwood & Family, Ltd. also may disclose your information where disclosure is necessary to identify, contact, or bring legal action against someone who may be causing injury to or interference with our rights or property rights, the users’ rights, or others’ rights. In the same way, Cerwood & Family, Ltd. will disclose information when we reasonably believe disclosure is required by law or to comply with a legal process served on Cerwood & Family, Ltd. or its Web site. We may disclose your personal information in the good faith belief that we must act under exigent circumstances to protect the personal safety of users of Cerwood & Family, Ltd., its Web site, or the public.

Some of our promotions may request your e-mail address so that you can receive periodic updates about the status of the promotion. When you participate in these types of promotions, you will automatically receive promotion-related e-mail; however, you can choose the no-e-mail option that some promotions offer. Occasionally these promotion-related e-mail messages may include targeted advertisements.

You can make decisions about cookies. You can modify your browser preferences to accept all cookies, be notified when a cookie is set, or to reject all cookies. If you decide to reject all cookies, you cannot participate in Cerwood & Family, Ltd. services that require registra.

We will notify you any time we want to transfer the data we have collected or share it with a third party, and you always have the option to forbid the transfer.

No data transmission over the Internet can be guaranteed to be 100% secure. Although we are committed to protecting your personal information, Cerwood & Family, Ltd. cannot ensure or warrant the security of any information you send to us or from our online services, and you do so at your own risk.

What are cookies and how does Cerwood & Family, Ltd. use them?

Part of our customized service involves using “cookies” so that we can immediately recognize you, determine when you – or someone using the same browser you previously used – revisits Cerwood & Family, Ltd., and to provide a more personalized experience. A “cookie” is a chunk of data that is sent to your browser from a web server and stored by your browser on the hard drive of your computer. Your browser settings must be set to accept cookies before you can log-in or customize. Most browsers are set up to accept cookies, but you can usually change your browser settings to refuse them. Cerwood & Family, Ltd. does not use cookies to retrieve personal information about you from your computer. This policy does not cover the use of cookies by any advertisers on our Web site.

Cerwood & Family, Ltd. uses cookies to:

Locate your name and account information when you log in to our Web site so that you can access your account information. When you log in, the cookie is set, and when you sign-out, the cookie is modified.

Estimate the size of our audience. Each browser that accesses Cerwood & Family, Ltd. is given a unique cookie, which is used to calculate how many people return to our Web site, compare the number of registered and unregistered visitors to our site, and use customer interests and behavior to target our advertisements.

Help Cerwood & Family, Ltd. partners track visits and complete business transactions. This information is sometimes called “click stream” or “click trail.”

Track the way you use our promotions, contests, and sales. When a Cerwood & Family, Ltd.-hosted promotion uses cookies, the information written to the cookie tracks the user’s progress through the promotion (for example, entries, submissions, and status in prize drawings).

Measure the traffic to various areas of the Cedar Designs Web site. We measure the areas of the network of Web sites you visit and your visiting patterns in the aggregate. This research helps us understand the ways in which our customers are alike and the ways in which they differ. We may use this information to personalize the information and design in our Web site.

What about the privacy of children?

Cerwood & Family, Ltd. is a general audience Web site and does not request the age of its customers. If a child wants to log in or register at our site, we prefer that a parent or guardian do so instead of the child. In this way, we have a parent or guardian’s consent before we gather any information from the user.